FAQ
Frequently asked questions
Customization
- How does the customization work?
- Each product page has a live shader preview and a set of controls — sliders, color pickers, font selects, and toggles. Adjust them until the design looks right to you, then hit Generate Preview to create a mockup of your shirt.
- What's a shader?
- A shader is a small program that runs on your GPU and generates visuals from math — no images, no stock art. Every Brightfield design is produced by a hand-written GLSL fragment shader running in real time in your browser.
- Will my design be unique?
- Yes. Shaders start with randomized values, and every combination of settings you dial in is your own. No two orders need to be identical.
- Can I add my own text?
- Most designs support a custom text overlay — choose a font, size, position, and color to make it yours. Check the product's controls for a Text section.
- Can I save my design and come back to it?
- Your most recent design is automatically saved in your browser. If you share a design, the share link will restore your exact settings on any device.
Community
- What is the community feature?
- After generating a preview, you can optionally share your design with the Brightfield community. Approved designs appear on the Community page, where anyone can browse them and load the settings into their own session.
- Are all submitted designs approved?
- Submissions are reviewed before appearing publicly. We keep it to on-brand, appropriate designs.
Ordering & printing
- Who prints the shirts?
- We use Printful for print-on-demand fulfillment. Orders are printed and shipped directly from their facilities — no inventory, no minimums.
- What's the print quality like?
- Designs are printed at high resolution using direct-to-garment (DTG) printing on quality blanks. The shader output is exported at print resolution before your order is submitted.
- How long does shipping take?
- Production typically takes 2–5 business days, plus shipping time depending on your location. You'll receive a tracking number once your order ships.
- What sizes are available?
- Available sizes vary by product — check the size selector on each product page. Most designs are offered in a full range of unisex sizes.
Returns & support
- Can I return or exchange my order?
- Because every shirt is made to order, we can't accept returns for buyer's remorse. If your order arrives damaged or with a print defect, contact us and we'll make it right.
- I have a question that isn't answered here.
- Reach out via the contact page and we'll get back to you.